Service Feedback

We Hear You - Share Your Experience

Dear Customer

First and foremost, thank you for choosing our services. At ziyu398 Studio, we are always committed to providing you with the best customer experience possible. To further enhance our service quality and ensure that we can meet or even exceed your expectations, we invite you to spend a few minutes sharing your feedback on your service experience through a Google form. 

Your opinion is crucial to us. Whether it's praise or criticism, every piece of feedback you provide will be a valuable resource for us to improve our services and increase customer satisfaction. Please use the link below to access the feedback form: 

For the Chinese version: 

For the English version:

BUG feedback

Your feedback is crucial - help us solve bugs together

Dear User,

We are committed to providing you with high-quality products and services, but there may be some unexpected issues or bugs during use. If you encounter any problems that impair your experience, we would greatly appreciate your feedback. Your feedback is crucial to us; it not only helps us quickly identify and resolve issues but also supports our continuous effort to optimize our products, ensuring a more stable and superior user experience. 

Please report any bugs to us through this Google form: 

For the Chinese version: 

For the English version:

After-sales feedback

We value your voice - participate in after-sales feedback to create better services

Dear Customer

Thank you for choosing our products and services. In our continuous effort to improve service quality and better meet your needs, we cordially invite you to share your post-purchase service experience through a Google form. Each piece of feedback is a driving force for our progress and key to our ongoing improvement and enhancement of service levels. 

Participating in feedback is very simple. Just click the link below and fill in your experiences and suggestions in the form. Whether it's positive feedback or suggestions for improvement, we take all comments seriously, actively embrace them, and are committed to providing you with more satisfactory responses in our future services. 

For the Chinese version: 

For the English version:


This is Sam from ziyu398 studio. If our services make you feel uncomfortable, please contact me directly through the following channels and I will help you deal with it.

邮箱               Email:


If you do not want to share your email address, please use the form to give me feedback

Chinese Version:

English version:

Thank you for choosing ziyu398 Studio. I will get back to you within 3-7 business days. If our service has caused you any discomfort, I would like to apologize in advance.